Terms of service
How a project with Black Ops Studio works. Your written quote sets the details; where it differs from this page, the quote prevails.
Who we are
Othmane El Mansouri, auto-entrepreneur trading as Black Ops Studio, Casablanca, Morocco. ICE 004044000000050, IF 73382125, TP 35609891. VAT not applicable (auto-entrepreneur, article 91-II-3° of the General Tax Code).
Write to us at contact@theblackopsstudio.com.
Quote and payment
Every project starts with a written quote: pages, languages, features, delay and price. It is valid for 15 days; signed, it counts as an order. You pay 50 % when ordering and 50 % at launch, by bank transfer. Work starts when the deposit arrives.
How a project runs
A 30-minute call sets the direction. You approve a mock-up of the home page, then the full site on a private link. Two rounds of grouped changes are included. Launch: your domain, a final check, a handover and a delivery report.
Delay and the mock-up guarantee
The delay runs once the deposit and all your content arrive; late content moves delivery back. If the mock-up does not suit you after two rounds of changes, you can stop: no balance due, nothing goes online.
Your content and your site
You provide logo, photos and information; anything missing shows as “to be confirmed”. Your domain and accounts are in your name. Once paid in full, the site is yours; third-party tools keep their licences. We may show it as a reference unless you refuse in writing.
Cancellation, extras and law
The deposit is not refunded once the mock-up is delivered; before that, it is refunded minus 20 %. Shoots, other languages, ads and fees are quoted separately. Moroccan law applies; failing an amicable solution, the courts of Casablanca decide.
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